We’ve helped a variety of companies grow with our dedicated support and experienced team. But don’t take if from us. Instead, hear it from some of our satisfied clients.
I wanted to take a moment to say I feel like BOAA is an important customer to your company. Joan And Sarah have gone above and beyond to assist expeditiously and the follow up truly was amazing. I make a point to hit the pause button to acknowledge great work, in a world where respect and hard work often disappoint. - Beverlee S. from Plymouth, MI.
Chris N. it was so great to see you yesterday! Your presentation was a big hit and the L.O.’s all commented on the valuable guideline highlights that you brought to the table. I’m working on Optimal Blue this morning to turn on the Expanded Criteria products. I hope this steers some business your way! Thank you for the goodies! - Jill M. from Hudson, MA.
You are the investor that I can always count on to buy loans quickly and without unnecessary stipulations. I know that if they ask for a condition, it is something that is needed for the file. This is integral for someone in my position to be successful and needs to be factored into your best execution model. - Nick Whitten, Vice President of Secondary Marketing, Open Mortgage
We have worked with your organization now for about a year, and we could not be more happy with the level of service they provide. From submission to post closing, their process is quick and hassle free. There is someone willing to pick up the phone and answer any questions and get the task done. - Amy Whitford, Operations Manager, Easy Mortgage, Inc.
I just wanted to send along this brief note regarding the Service Levels that we consistently experience with your company.
As you know, we have had Delegated approval for several years now. During that time we have always received superior Service Levels from you and your entire support team.
Everyone always talks about the pricing but in our opinion, while that is an extremely important component, it is only one factor in measuring a successful Delegated relationship with an investor. The time it takes to purchase a loan off of the warehouse line is also key because of the interest charges, but also for the management of the relationship with the Warehouse Lender.
I believe that investor relationships are like a long term marriage. There will be some “bumps in the road: during that time and if the bumps can be worked out you will probably have a long and happy marriage. Bumps will also occur during long term investor relationships and if they can be worked out you will probably have a long and successful relationship with that investor.
Whenever we have had a “bump” you and your team have always done the utmost to clear the issue to the mutual satisfaction of both parties.
I thank you for your efforts on our behalf and I look forward to working with you for many years to come! - Leon Satero, President, Vision One Mortgage, Inc
I have worked with your organization as my go to investor since their inception. I am always certain to find the product necessary for my clients with minimum overlays and easy access to all of my underwriting questions. - Bob Flynn, William Raveis Mortgage LLC
We have been working with you for years. You have become one of our top partners from an execution standpoint. Your able to offer the necessary products to meet our needs along with outstanding customer service. – Jeff Ogden, Vice President, Gershman Mortgage
Finding reliable investor partners is crucial in protecting our revenues. When analyzing investors we look at product options, consistent pricing and a quick and thorough back end process. Your company exemplifies all of these qualities. Our 9 year partnership with you speaks volumes. Here’s to another 9 years. - Dani Ploch, Secondary Marketing Manager/Project Manager, USA Mortgage, A Division of Das Acquisition Company, LLC
It’s rather simple, you are more than a provider of products and services, they have proven to be a trusted partner offering us competences and solutions to support our proactive business model to advance growth and profitability. - Paul Buege, Chief Operating Officer, Inlanta Mortgage
As a Top 50 premier partner we have had plenty of experience working hand in hand with you over the years. Operationally, they are the perfect fit. Out products, systems and procedures seem to have been made for their operation and vice versa. Thins generally go smoothly in underwriting and continue thru funding and we are on to the next happy customer. We have gotten to know the folks that make it happen over there and even flew out to Fort Washington once to put faces to the names. Overall, your company has proven to be a lending partner that we can count on and that we can continue to grow with looking ahead to the future. - Jason Hansen, SVP Operations, Accunet Mortgage
Your organization has proven to be a valuable business partner for our company since our relationship began. They have consistently remained competitive with the market and delivered on promised turn times with minimal overlays to Fannie/Freddie guidelines. We know exactly what to expect and if there is ever a question, we have a great team to communicate with for fast, efficient answers. We truly value our partnership and hope for many more years to come. - Patrick Latimer, UMF
You have consistently proven to be a valuable business partner for our company. We can count on them to provide a very high level of service, regardless of the situation. They also demonstrate a “sense of urgency” when issues arise and give us the attention we need to resolve problems. Their commitment to the industry and to us as a business partner is very apparent in the way that they work to accommodate guideline variances and as they demonstrate a willingness to get loans purchased quickly. Our support team is second to none and they bend over backwards to help us out when issues come up. You have proven to be a great partner for us. - Bryan Dipo, Secondary Marketing Manager, Academy Mortgage Corporation
I have been selling loans to you for years. They are an investor that offers consistency in pricing, delivery and fulfillment. In the ever changing world of mortgage investors, it can be difficult to find a long term aggregator relationship that “checks the boxes” in all of those categories. You are certainly an investor we continuously count on in our daily execution strategies! - Scott Beer, SVP – Capital Markets, MegaStar Financial
You have delivered on every promise they made to us prior to becoming a Correspondent. From pricing to purchasing our loans, the experience has been very positive. I really like the ability to work with a quality Account Rep and a very responsive OPS team, communication has been exceptional. Would recommend them to any Lender looking to add a quality Investor partner. - George Schaefer, President, Secondary Mortgage Group, Bank of the Ozarks
Your company has been an integral part of Cornerstone Mortgage’s growth over the past several years. The combination of competitive pricing, a wide variety of products and an experienced and knowledgeable support staff ensure smooth, quick transaction. John Dubisky and his team are helpful and quick to respond to any questions that may arise. Knowing that the level of support you offer is only a phone call or email away is very reassuring. We look forward to continuing to grow our relationship with John and all of the outstanding people there. - Drew Spavale, VP Secondary Marketing, Cornerstone Mortgage Inc.
Comments (i) have been submitted by correspondent lenders voluntarily, (ii) are solely the views of such correspondent lenders, and (iii) have been screened in accordance with NewRez guidelines prior to publication. These correspondent lenders do business with NewRez but were not compensated for their comments. They were informed that their comments may be used in NewRez advertising. The experiences of these correspondent lenders are not meant to suggest future performance and may not be representative of your experience.
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